We are there for you.

23.03.2020

The rapid spread of the coronavirus poses a special challenge to all of us. Especially in turbulent times like these it is important to have a reliable partner at your side.

Dear customers, dear DCG partners, 

the DataCenterGroup has committed itself to an uncompromising focus on its customers and the responsibility for its employees - and now is the right time to implement this accordingly. We like to address to you personally today to show you the measures and actions with which we are supporting you during this difficult phase.

Your well-being and that of our employees is our utmost priority. For this reason and furthermore, in order to slow down the spread of the pandemic as much as possible, we have asked our employees to work from home as a precautionary measure – we provided all the necessary resources and tools to do so. You as a customer can rely on us that we guarantee the service you may expect from us.

The dynamics of this pandemic require the highest degree of flexibility. Our team will be at your disposal under the known telephone numbers. Additionally, you can contact us by e-mail at any time. We will handle your request in the usual manner with the highest priority.

Moreover, we have set up an emergency management system to continuously check new information, coordinate cross-functional measures and ensure ongoing communication both, internally and externally.

Please be assured that we and our teams will do our best to provide you with the best possible service in these special times. We wish you and all of us that we emerge from this crisis healthy and safe. If everyone plays his part in containing the pandemic and we all respect, understand and support each other, we will meet this challenge together. 

Best wishes and stay healthy. 

With kind regards,

DC-Datacenter-Group GmbH

Ralf Siefen                                 Frank Ernst
Managing                                   Managing Director
Shareholder

 
 

Contact

 
 

DC-Datacenter-Group GmbH
In der Aue 2
57584 Wallmenroth
Germany

You can reach us during our business hours Monday to Friday from 08:00 to 17:00 under the following phone number:

Phone: +49 2741 9321-0
Fax: +49 2741 9321-111

 
 

Phone +49 2741 9321-0

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