As a service company, the customer's success is the assessment factor of our performance. It is our ambition to fulfill the requirements of our customers. Therefore, it is neccessary to know the actual situation of our customers and focus on the requests of our customers.
One of our most important success factors is the flexibility in our different projects. With the appointment of a competent, responsible project manager who is always available to the customer, we ensure a complete service from one single source, following the principle of "short distances".
One of the most important success factors is the flexibility in our individual models of support.
For long-term, successful customer relations, which are the prerequisites of our competitiveness in the markets, high quality standards are indispensable.
Consistent customer orientation is the most essential factor for business success. Foreseeing and even exceeding customer's expectations distinguish the best. This is the main focus of our company.
The compliance with objectives, orientation and the internal environment is a question of corporate management. Management creates an environment in which people can develop their competences for mutual benefit. Major tools are the management, e.g. the consideration of all stakeholders internal and external, and the development of clear visions for the businesses' future.
Inclusion of employees
Every company is only as good as its staff.
To enable them to apply their abilities and to release their potentials, it is necessary that employees are involved in decision-making processes. Profound support of all employees and the possibility for permanent trainings must always be promoted. This requires supporting the problem solving skills on all levels and encouraging the staff members to find new ways of improving.
Efficient results are achieved by combining the required activities and resources into one process. For this purpose, individual processing steps were defined, revenues and expenditures were specified and interfaces with the functions of the company were identified. By doing this, possible errors (risks) were detected and responsibilities were determined in order to ensure the smooth operation of all corporate processes.
"Whoever ceases to be better also ceases to be good". This general statement reflects the awareness that competence and quality are not static but far more dynamic parameters - and this applies to companies and the staff working there. For our corporate success it is essential that the permanent improvement of products and systems is an overall objective for every single employee.
Relevant aspects for decision making
Efficient decisions are based on the analysis of data and information. But only if the data and information are permanently renewed and updated, appropriate decisions can be made based on experiences and entrepreneurial intuition. For this reason, we decided for the implementation of a customized, newly developed ERP system.
relationship for mutual benefit
All things are interrelated and companies are depending upon their good relationships with suppliers. This is the only way for both sides to contribute their best to common added value. For this reason, personal, transparent communication, the understanding of common targets with regard to customer's interests and the cooperation in the development and improvement of products of regional suppliers are essential for us.
ECB·S quality control means that a member of the test
institute carries out two tests per year at installation sites without notice
to check whether the certified and tested features are identical with the
tested product. After the inspection, the product is awarded the ECB.S test
label with the corresponding serial number. ECB·S is the quality label of the European Certification Body
being accredited as certification body acc. to EN 45011 worldwide for
the certification and control of security products. Amongst others, the certificate is acknowledged by insurance companies.
ECB·S is an international quality standard.
Germany's digital association. With neutral market researches and on
the basis of extensive know-how of its various committees, BITKOM prepares
neutral and reliable studies relating to ICT markets. Amongst others, practical
assistance is ensured by many checklists and guidelines.
Following the BITKOM planning matrix, the fire protection according to EN 1047-2 for data rooms of DC category B is required.
The EN 50600 sets standards for the
"availability, security and energy efficiency for the whole lifetime
of data centers" including energy saving potentials, for the
first time. This new standard defines building constructions of data centers as
well as security and management aspects. Moreover, the subject of
"availability levels" will be harmonized. With the
introduction of this standard, developers, specialist planners and
constructors will receive best practice standards for the implementation and
operation of complete data centers for the first time.
The risk and business analysis is the basis for this new standard. On
the basis of the standardized requirements availability and protection
levels for the operation of data centers will be specified. Moreover,
granularity levels and parameters for the reading of the energy efficiency in
data centers will be specified and realized. Based upon these information the
planning and implementation of new data centers or reconstructions will be
NEW! Generally, the EN 50600 recommends the
consideration of room-in-room systems as best practice standard.
The various advantages of room-in-room systems should be considered for
all data center plannings.
and energy costs in data centers are key factors for the facility and IT
management. The increase of energy efficiency reduces the power
consumption in data centers and consequently the operational costs which,
in turn, positively affects the competitiveness of every company. With
the technology of RZproducts we support an increasing of the energy
The high energy consumption of data centers
increasingly mobilized the policy and it is merely a matter of
time until data center operators will be liable for CO² emissions. New
EU standards relating to energy efficiency and specific regulations for
data center operators are just being prepared with every emphasis. Instead
of waiting for regulations of legislators, companies should sustainably
reduce the energy consumption and the resulting CO² emissions of their
data centers right now and benefit from the economic
The European standard 2012/27/EU for energy efficiency of October 25, 2012 requires concrete measures for the reduction of energy consumptions from all member states. Also, data center operators will be compelled to measure and record their energy consumptions and to implement measures for the reduction of energy consumptions in future!
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